Privacy Policy

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  DoradoHealth.com Privacy Policy

I. Introduction

DoradoHealth.com endeavors to maintain the highest standards of confidentiality and respects the privacy of its customers, affiliates, and users. This Privacy Policy outlines DoradoHealth.com ("we," "our," or "DoradoHealth.com") practices with respect to information collected from users who access our website at DoradoHealth.com ("Site"), or otherwise share personal information with us ( “you,” “User,” or “Users”). 

We reserve the right to make changes to this Policy at any given time. In the event the Policy is updated, it can be accessed at any time at: https://www.doradohealth.com/privacy

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

II. Purpose

The purpose of this Policy is to ensure that we take appropriate steps to use, request, collect, store, or disclose information when a User engages with the Site or any products or services we provide (collectively the “Services”).
 

This Policy governs any and all data collection and usage by DoradoHealth.com Through the use of the Services and the Site, Users are consenting to the data collection procedures expressed in this Policy.

As a company with a global presence, we are subject to the varying requirements of data protection legislation in the jurisdictions where we operate. Our aim is to be as consistent as possible and obey all applicable laws and apply the highest standard of privacy laws.

III. Definitions

Cookie: A small piece of data supplied by a Web server to a browser, for the browser to store temporarily and return to the server on any subsequent visits or requests.

Personal Data: Any information that we collect about you, which may or may not include Personally Identifiable Information.

Personally Identifiable Information (PII): Any information about an individual or entity, including any information that can be used to distinguish or trace an individual’s identity, such as name, address, email address, telephone number, and demographic information, such as age, gender, and interests, that a User voluntarily gives DoradoHealth.com.

IV. Collection

It is always up to the User as to whether to disclose Personal Data or PII to DoradoHealth.com. Although if you elect not to do so, We reserve the right not to provide Services. Collection of PII is restricted to only that which is necessary, including further restrictions for collection of Sensitive Personal Information. Sensitive Personal Information is PII such as financial information or data related to payment method (e.g. valid credit card number, card brand, expiration date) that we collect in provision of Services or purchase, order, return, exchange or request of information from us or our Site.

We may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which assists us in providing and maintaining superior quality service. We may collect this information from you directly or from third party service providers, public registers, etc.

We may have the occasion to collect PII, such as name, email address, physical address, which you may provide in using our Site or Services. We may have the occasion to collect geo-location information. We may request access or permission to and track location-based information in provision of Services, either continuously or while you are using our Services or Site. If you wish to change access or permissions, you may do so by contacting us at: privacy@DoradoHealth.com.

We may have the occasion to use your Personal Data, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.

We may share your Personal Data in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

We understand the importance of protecting children’s privacy, especially in an online environment. Our website is not directed to, and does not knowingly collect PII from, children. If it is determined that such information has been inadvertently collected from a child, we shall immediately take the necessary steps to ensure that such information is deleted from our databases, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Any child must seek and obtain parent or guardian permission to use Our Site and/or Services. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at privacy@DoradoHealth.com.

We do not maintain your credit card information. 

V. Use and Retention 

We may use the information for the following:

• To Communicate with you – sending you notices regarding our services, providing you with technical information, responding to any customer service issue(s), to keep you informed of our latest updates and services;

• To offer advertisements when you use our Site; 

• To market our websites and products;

• To conduct statistical and analytical purposes, intended to improve the Site;

• To better understand your needs and provide you with Services, including prospective Services;

• To create or manage your account or contact you regarding your account or Services;

• To improve Services;

• To send you promotional emails containing information you may be interested in, with your consent;

• To prevent fraudulent transactions, monitor against theft, and protect against criminal activity;

• To contact you to fill out surveys or participate in other types of market research, with your consent;

• To utilize the Site according to your online behavior and personal preferences, to keep you informed of other possible Services that may be available;

• To respond to requests for information from law enforcement, regulatory or licensing authorities, or the state or federal government.

In addition to the different uses listed above, we may transfer or disclose Personal Data to our subsidiaries, affiliated companies and subcontractors.

VI. Disclosure and Onward Transfer

We may use or disclose information provided by you under the following circumstances:

a. As necessary to provide Services;

b. In the ways described in this Policy or to which you have otherwise consented;

c. In the aggregate with other information in such a way so that your identity cannot reasonably be determined;

d. As required by law, or in response to a subpoena or search warrant, to protect the rights, property, and safety of others;

e. To outside auditors who have agreed to keep the information confidential;

f. As necessary to enforce the Terms of Service; and

g. As necessary to maintain, safeguard and preserve all the rights and property of DoradoHealth.com

Third Parties. We may share information with third parties that perform services for DoradoHealth.com or on DoradoHealth.com’s behalf for purposes including but not limited to: 

a. Hosting and operating our Site;

b. Providing you with our Services;

c. Storing such information on our behalf;

d. Marketing and advertising, including assisting us in evaluating the success of our advertising campaigns;

e. Providing you with offers and promotional materials related to our Site and Services; and

f. Performing research, technical diagnostics or analytics.

 

Our Site contains links to affiliates and other websites. We do not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when leaving our website, to read the privacy policies and/or statements of every website visited or that collects PII. This Privacy Policy only applies to information collected by our website or in provision of Services by DoradoHealth.com and its affiliate companies.

 

VII. User Rights and Right to Know Disclosures

We respect all applicable local laws for data subject rights. If you wish to access the Personal Data DoradoHealth.com collects about you, please contact us at privacy@DoradoHealth.com.

You may request, subject to certain exceptions: 

a. To receive a copy of Personal Data you provide to us in a structured, commonly used and reasonable format;

b. Correction of your personal data that is in our control, if it is inaccurate;

c. Erasure of your personal data;

d. The source of the information maintained by us; and

e. The time period for retention of your personal data.

If we cannot respond in a reasonable time frame, We will provide you with a date when the information will be provided. If for some reason access is denied, We will provide an explanation as to why access has been denied. However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Privacy Office at privacy@DoradoHealth.com.

VIII. Retention

The data We collect from you will be stored for no longer than necessary. The length of time information is retained will be determined on elements including but not limited to the following:

a. The length of time your Personal Data remains relevant;

b. The reasonable length of time to keep records to demonstrate DoradoHealth.com has fulfilled its duties and obligations;

c. The time period as required by law or recommended by regulators, professional bodies, or associations;

d. The requirements as prescribed in any and all contracts with you, the existence of your consent, and in DoradoHealth.com’s legitimate interest in keeping such information as stated in this Policy.

We will delete information once it no longer needs to be retained. We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

IX. Cookies

We and our trusted partners use Cookies and other technologies in our related services, including when you visit our Site or access our services. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

Session Cookies

These cookies are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;

Persistent Cookies 

These cookies are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in.

Third Party Cookies 

These cookies are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

These websites may use their own cookies. We do not have control over the placement of cookies by other websites you visit, even if you are directed to them from our Site.

Strictly Necessary Cookies

These cookies are necessary for the Site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but that may cause some parts of the Site to not operate properly. These cookies do not store any PII.

Performance Cookies

These cookies (We use Google Analytics) allow us to collect information about your use of the Site. Google Analytics collects information such as count visits and traffic sources so we can measure and improve the performance of our Site. We use the information we get from Google Analytics only to improve our Site and Services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other PII. We do not combine the information collected through the use of Google Analytics with PII. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

To view an overview of the privacy of your Google Analytics cookies please go here: https://support.google.com/analytics/answer/18009357936.

You may install a Google Analytics opt-out browser add-on by going here: https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Cookies do not contain any information that personally identifies you, but Personal Data that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

X. Security 

We take great care in implementing and maintaining the security of the Site and your Personal Data. We employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

XI. Marketing

Out of respect to your right to privacy we provide you with marketing materials and means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

XII. Amendments

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy Policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

XIII. Contact Information 

If you have any general questions about the Site or your Personal Data we collect and how we use it, you can contact us at privacy@doradohealth.com

Last Modified 02/06/2024